PalsPay – Refund and Cancellation Policy

Thank you for using PalsPay, a mobile application designed to simplify expense management among friends and groups. This Refund and Cancellation Policy (“Policy”) outlines the terms and conditions for refunds and cancellations related to the use of the PalsPay mobile application (“Service”).

  1. Plus Version Subscription
    PalsPay Solutions offers a Plus Version subscription that provides an ad-free experience for our users. This subscription is available for purchase through in-app transactions
  2. Refund EligibilityWe understand that there may be exceptional cases where a refund may be warranted. To be eligible for a refund, you must meet the following criteria:
    1. Technical Issues: If you encounter any technical issues or bugs that prevent you from using the Plus Version of the App, please contact us at within 14 days of the purchase date.
    2. Unauthorized Purchase: If you believe that a purchase was made on your account without your consent, please contact us at as soon as possible.
    3. Duplicate Purchase: In the event of a duplicate purchase, please contact us at within 14 days of the purchase date.
  3. Non-Refundable Situations
    1. Change of Mind: We do not provide refunds for change of mind, or if you decide that you no longer want to use the Plus Version of the App.
    2. Failure to Cancel Subscription: It is the responsibility of the user to cancel their subscription before it renews. Refunds will not be provided for subscriptions that have renewed.
  4. Refund Process
    To request a refund, please email us at with the subject line “Refund Request”. Include your purchase details and the reason for your request. Our team will review your request and respond in a timely manner.
  5. Refund Timeline
    If your refund request is approved, it may take up to 7-8 business days for the refund to be processed and reflected in your account.
  6. Changes to the Refund Policy
    PalsPay Solutions reserves the right to amend or update this refund policy at any time without prior notice. The updated policy will be effective upon posting to our website or within the App.
  7. Contact Us
    If you have any questions or concerns about this Refund and Cancellation Policy, please contact us at:
  8. Changes to this Policy
    We may update this Refund and Cancellation Policy from time to time. Any changes will be posted on our website, and the revised Policy will be effective from the date of posting.

By using the PalsPay Solutions app and purchasing the Plus Version subscription, you acknowledge and agree to abide by this refund policy.