PalsPay – Shipping & Delivery Policy

Welcome to Palspay Solutions. While our primary business operations do not typically involve the delivery of physical products, there are occasions when we may send out promotional items or freebies to our valued customers. This Shipping and Delivery Policy outlines the terms and conditions associated with such deliveries.

Freebie Shipping

  • Cost of Shipping:

All shipping and delivery costs for promotional items or freebies will be covered by Palspay Solutions. Customers will not incur any charges for these deliveries.

  • Delivery Time:

Delivery times for freebies will vary depending on your location. Please allow between 7 to 21 days for delivery from the date of dispatch.

  • Delivery Process:

Once your freebie has been dispatched, you will receive a confirmation email with tracking details (if applicable) to keep you informed of the delivery status.

  • Delivery Locations:

We offer delivery to a wide range of locations. If you have any concerns about whether your location is eligible for delivery, please contact our customer support team for further assistance.

  • Non-Delivery:

In the rare event that you do not receive your freebie within the specified delivery timeframe, please reach out to our customer support team. We will investigate the issue and take appropriate action to resolve it.

  • Damaged or Defective Items:

If you receive a freebie that is damaged or defective, please contact us within 7 days of receipt. We will arrange for a replacement to be sent to you at no additional cost.

Contact Information

For any questions or concerns regarding our Shipping and Delivery Policy, please contact our customer support team:


Thank you for choosing Palspay Solutions. We appreciate your understanding and cooperation.